What we cover in this course

  • 2

    GETTING STARTED: YOUR PHONE AT A GLANCE

    • Navigating Your Phone

  • 3

    CALL HANDLING

    • Making & Answering Calls

    • Holding Calls

    • Transferring Calls

    • Conference Calling

    • Picking Up Calls

    • Call Forwarding

    • Do Not Disturb

    • Phone Directory

    • All Phone Features + Download the Official User Guide

    • Call History

  • 4

    USER ACCEPTANCE TEST (UAT)

    • About the UAT

    • Deskphone User Acceptance

  • 5

    CONCLUSION

    • Before you go...